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Jackie has a BA(Hons) in Library & Information Studies from Brighton University and is a Chartered member of the library organisation CILIP. Having worked in health, business and public libraries, Jackie joined Reaseheath as an Assistant Librarian, before taking over as manager of the library. Jackie has a PTLLS qualification and has presented case studies of library developments at external events.
Jackie is responsible for delivering and developing the library service to all students & staff, ensuring the resources that they need are available, and also delivers research support mainly to level 5 & 6 students, and sits on a variety of HE committees.
Jackie can often be found crocheting or dressmaking, usually with one of her cats nearby causing havoc, some tea and cake to hand.
Library Assistant (HE)
Liz joined UCR Library in 2007 from an extensive Customer Service & Support background.
Liz provides assistance and user education to Staff and Students as part of the Library team. Liz maintains the UCR Reading Lists and provides both Group and 1:1 support to promote full use of all the Library resources.